Al Arabi-eBank Services Subscription to Al Arabi-eBank Access to Al Arabi-eBank Al Arabi-eBank : General Information Try alarabi-ebank Interactive demo Safety & Security Advices

Balance Inquiry
The customer can view and print all master account balances, including balances of all subsidiary, loan, deposit and foreign currency accounts of the customer

Statements
It is possible to view and print a monthly statement at anytime for any of the customer's accounts.

Transactions
View and print transactions passed on any of the customer's accounts over the past 6 months, search for or display specific transaction(s).

Mini Statement
View the last 5 transactions on any of the supported accounts, with actual up to date balance displayed.

Transfers
Send direct transfers to any of the customer's displayed accounts. The transfer is achieved directly upon completion of the transaction. The customer may also create standing transfer instructions (daily, weekly, monthly, yearly or after a specific number of days) to send transfers automatically.

Payments
To execute various payments both in and out of Kingdom in the customer's currency of choice. The customer may create standing orders to make periodic payments automatically. The function also supports payment for credit card purchases (Visa & MasterCard) with all domestic banks.

Utility Bill payment.
All STC and SECCO bills can be easly paid throu al arabi ebank service.

Beneficiaries
Set up transfer beneficiaries (both in and out of Kingdom), in the customer's currency of choice. The cancellation function can be used to delete any beneficiary in the future. There is no maximum limit on the number of beneficiaries.

Status
Review the status of previously sent transfers.

View Messages
View all messages sent to the customer by the Bank.

Send Messages
Send authorized messages to various departments of the Bank.

Orders and Requests
Send the customer's order to perform certain services - namely:-

• Request statements of account for periods in excess of 6 months.
• Issue of an ATM Card.
• Issue cheque notebook.
• Stop an ATM Card.
• Stop a credit card.
• Request a Password for Al Arabi ATM and credit cards.
• Open a subsidiary account.
• Open a foreign currency account.
• Amend the customer's details.
• Activate an inactive account.
• Subscrip with al arabi Mobile service

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Subscription to anb internet

To register in the service, you have to:

• To subscribe to the service you have to be an Arab National Bank's Client, you can get an immidiate access to your ebank by registering online from our web site. Registration requires you to provide your ATM number and some information to identify your ownership of the account. please click here to register to alarabi-ebank.

Access to anb internet

• The customer may visit the Bank's site on the web, select anb internet function and the language (Arabic/English) to access the main menu. The process will take 15-20 minutes for the first logon only.
• Enter the user id number recorded in the registration form and confirmed via e-mail, enter the Password then press Enter.
• The system will request input of a new Password to be selected by the customer to control access to the service instead of the initial Password. The system will also request entry of another Password to be used in connection with Transfers function only i.e. customer's electronic signature.
• Press End to access the service.

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anb internet : General Information

• anb internet is a free of charge service (currently) provided without any rules or conditions. All internal and external transfers, statements for the past 6 months and enquiries sent through the service are provided free of charge.
• The initial Password can be used for one time only.
• The Password must contain alpha-numeric characters and must be at least 6-12 digits long.
• Should your Password become known to any party, change it immediately. But do not panic - nobody else can access your account except through your own PC and PIN only.
• To access the service, you must enter the user id and Password in small letters only (user id and Password are case sensitive).
• The same Password may be used for service access and payment of transfers.
• Registration for enquiries only available i.e. excluding Transfers function.
• Only one PC can be used to access the service unless the password files are copied and down loaded to another PC.
• Access to the service is available both from inside and outside the Kingdom.
• Ability to view all subsidiary accounts tied to the main account with ANB.
• Ability to view and print a statement for the last 6 months on line.
• Ability to create any desired number of beneficiaries.
• Ability to send transfers in any System supported currency.
• Ability to download financial data to Quickens or Money Microsoft.
• A transfer executed through anb internet takes the same period of time to reach the beneficiary it takes when sent through a branch or ATM.
• The Bank does not recommend any transfers to domestic banks after 12 noon on Thursdays. Other banks do not process transfers sent after the deadline.
• A transfer cannot be canceled once confirmed.
• Ability to pay for Visa/MasterCard purchases to other banks.
• Ability to pay STC and SCECO bills.
• Ability to access the service through a dial up line or private network.

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